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Customer satisfaction in the presence of imperfect knowledge of data

INTERNATIONAL TRANSACTIONS IN OPERATIONAL RESEARCH

Journal Article

D.C. Ferreira M.I. Pedro

R. Soares

R.C. Marques

Publication

Year of Publication:
2023
Volume:
30
Issue:
3
Pagination:
1505-1536

Identifiers

ISSN:
14753995 09696016
Other Numbers:
WOS:000728148100001

Locators

URL
Array
DOI:
10.1111/ITOR.13093

Sustainable Development Goals

Contacts

CEGIST - Centro de Estudos de Gestão
do Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by
FCT Logo

Financed by Portuguese funds through the 
FCT - Foundation for Science and Technology, I.P., 
under the project UID/97/2025 (CEGIST).

Host Institution
IST Lisboa