Customer satisfaction in the presence of imperfect knowledge of data

International Transactions in Operational Research

Journal Article

D.C. Ferreira

R. Soares

M.I. Pedro

R.C. Marques

Publication

Year of Publication:
2021

Identifiers

ISSN:
14753995 09696016
Other Numbers:
2-s2.0-85120772731

Locators

DOI:
10.1111/itor.13093

Sustainable Development Goals

Contacts

CEG-IST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

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Financed by Portuguese funds through the FCT - Foundation for Science and Technology, I.P., under the projects UIDB/00097/2020 and UIDP/00097/2020

Host Institution

IST Lisboa