The joint effect of buyer-supplier interaction and service complexity on B2B buyer satisfaction

International Journal of Services, Technology and Management

Journal Article

R. Teixeira

E.L. Paiva

C.A. de Matos

P. Vesel

Publication

Year of Publication:
2020
Volume:
26
Issue:
6
Pagination:
455-477

Identifiers

ISSN:
1741525X 14606720
Other Numbers:
2-s2.0-85094107021

Locators

DOI:
10.1504/IJSTM.2020.110368

Sustainable Development Goals

Contacts

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do Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
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Financed by Portuguese funds through the 
FCT - Foundation for Science and Technology, I.P., 
under the projects UIDB/00097/2020 and UIDP/00097/2020

Host Institution
IST Lisboa