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The effects of environmental factors on B2B e-services purchase: perceived risk and convenience as mediators

Journal of Business & Industrial Marketing

Journal Article

Publication

Abstract

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<jats:title content-type="abstract-subheading">Purpose</jats:title>
<jats:p>Based on the stimulus-organism-response (SOR) framework, this paper aims to analyze the influence of environmental factors (e.g. competitive pressure) on the firm’s evaluations (i.e. perceived risk and convenience) and response (intention to purchase e-services).</jats:p>
</jats:sec>
<jats:sec>
<jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title>

Year of Publication:
2019

Identifiers

ISSN:
0885-8624
Other Numbers:
67647722

Locators

URL
Array
DOI:
10.1108/jbim-12-2017-0305

Sustainable Development Goals

Contacts

CEGIST - Centro de Estudos de Gestão
do Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by
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Financed by Portuguese funds through the 
FCT - Foundation for Science and Technology, I.P., 
under the projects UIDB/00097/2020 and UIDP/00097/2020

Host Institution
IST Lisboa