Understanding Online Consumer Behavior and eWOM Strategies for Sustainable Business Management in the Tourism Industry Sustainability Journal Article Ana Reyes-Menendez Marisol Correia Nelson Matos Charlene Adap Publication Year of Publication: 2020 Volume: 12 Issue: 21 Pagination: 8972 Identifiers Locators URL https://doi.org/10.3390/su12218972 DOI: 10.3390/su12218972 Sustainable Development Goals