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Guest Reputation Indexes to Analyze Hotels Online Reputation Using Data Extracted from OTAs

AICT 15

Conference Proceedings

Marisol Correia

Rui Choupina

Célia Ramos

Daniel Martins

Francisco Serra

Publication

Year of Publication:
2015
Number of Pages:
50 - 59

Identifiers

ISBN Number
978-1-61804-313-9

Locators

Sustainable Development Goals

Contactos

CEG-IST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

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