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The antecedents of complaint behaviour for Brazilian and French consumers of services

International Journal of Consumer Studies

Journal Article

C. de Matos

R. Leis

Publication

Year of Publication:
2013
Volume:
37
Issue:
3
Pagination:
327-336

Identifiers

Other Numbers:
WOS:000317860200012

Locators

DOI:
10.1111/ijcs.12002

Sustainable Development Goals

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Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

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