The different roles of switching costs on the satisfaction-loyalty relationship | CEGIST

Journal Article

Celso de Matos

Publication

Year of Publication:

2009

Volume:

27

Issue:

7

Pagination:

506-523

Identifiers

ISSN:

02652323

Other Numbers:

6414297

Locators

URL

Array

DOI:

10.1108/02652320911002331

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