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Um método multicritério para avaliação da satisfação de clientes na industria hoteleira

Graduation
Year of publication
2009
Graduation type
PhD
Institution
Instituto Superior Técnico - Universidade de Lisboa
Program - PhD
PhD in Engineering and Management
Student and Advisors
Student
Isabel Joao

Contacts

CEG-IST - Centro de Estudos de Gestão
Instituto Superior Técnico

Av. Rovisco Pais, 1049 - 001 Lisboa
Tel: +351 21 841 77 29 (ext. 1729)
Fax: +351 21 841 79 79
E-mail: cegist@tecnico.ulisboa.pt

Sponsored by

FCT logo

 

 

Financed by Portuguese funds through the FCT - Foundation for Science and Technology, I.P., under the projects UIDB/00097/2020 and UIDP/00097/2020

Host Institution

IST Lisboa