Data2Help - Data science for the optimization of emergency medical services

Emergency medical services in mainland Portugal are coordinated by Instituto Nacional de Emergência Médica (INEM). In most cases, medical emergency situations are reported to INEM through a phone call to the 112 number, where specialized medical staff classifies the emergency situation and dispatches the proper emergency vehicle (ambulance, helicopter, life-support vehicle, among other) along with medical staff. Each vehicle is equipped to deal with different situations from light injuries to life-support.